Amalee J. Stivic

Mailing Address: 91 Bayview Avenue, Inverloch VIC 3996  - Australia

Tel. #1: 0356741093   Tel. #2: 0413 013 433

Email: amstiffy@hotmail.com

CAREER OBJECTIVE:

To actively contribute to a progressive company, which will in turn provide an
ongoing challenge and an opportunity for continuing personal and business
development.





COMPETENCIES & TRAITS:


· High level of interpersonal skills
· Able to liaise with all levels of personal and work independently or as a team
member
· Excellent organisational skills (in a modern office environment)
· Competent computer operation
· Proven clerical record keeper
· Excellent communication skills
· Ability to work efficiently under pressure
· Strong time management skills, including the ability to prioritise tasks
· Excellent power of expression
· Ability to make difficult decisions and solve problems






EMPLOYMENT HISTORY:


COMMONWEALTH BANK AUSTRALIA
August 2004 – current employment

Customer Service Specialist (40 hours per week)
Previously Teller

Meet and greet clients
Large cash handling
Cash ordering and clearing
Cash and cheque transactions
Foreign currency conversions
Teller discrepancy report (finding teller discrepancies)
Teller balancing
Answering phones
Filing
Account opening/account maintenance
Credit card applications
Personal loan applications
Term deposit roll overs
Customer identifications
Dealing with client complaints


ETM GROUP
February 2004 – July 2004

Receptionist (40 Hours per week)

Answering phones and dealing with client queries
Meet and greet clients
Word processing
Data entry
Daily banking including all EFTPOS transactions
Pay hotel & car rental commissions
Distribution of Mail
Courier bookings
Ordering office supplies
Assist in overflow of work for the events team and directors



FORSTER & CO ACCOUNTANTS
January 2002 - February 2004

Assistant Office Manager (40 Hours per week)

Answering phones and dealing with client queries
Meet and greet clients
Daily Banking including trust account
Word processing
Filing
Review and distribute client assessment notices
Follow up queries with Australian Taxation office and Centrelink
Liase with ATO in regards to client’s income tax BAS accounts
Minute taking of meetings
Maintain work in progress
Day-to-day assistance for accountants
Management of senior partners and accountants appointments
Ordering of office supplies




INVERLOCH NEWSAGENCY
April 2000 - December 2001

Sales Assistant/Stock control (casual)

Customer Service
Paper and magazine handling
General stock processing
Computer work
Point of sale
Cash handling





EDUCATION:


1995 - 2001 Leongatha Secondary College
Leongatha, VIC 3953


Victorian Certificate of Education (VCE)

Subjects Studied:

Psychology
Business Management
Health & Human Development
English
Modern Contempary Society

Other Achievements:

Aussie Host Course
Tier two accredited


INTERESTS AND ACTIVITIES:

Snow skiing Overseas Travel
Water Skiing Cooking
Netball Socialising
Beach


REFEREES:

David Hummerston ETM Travel
Director Level 1/464 High Street
PRAHRAN VIC 3181
Phone: 03 9521 5355
E- mail: davidh@etmtravel.com.au


Janice Brewster Forster & Co Accountants
Accountant 10 Williams Street
INVERLOCH VIC 3966
Ph: 0356 742 922
E - mail: janbrew@tpg.com.au

Trevor & Michelle Hurst Inverloch News agency
Proprietors A’Beckett Street
INVERLOCH VIC 3996
Ph: 0356 741 177
E -mail: hust24@tpg.com.au



REFERENCES:

References available upon request.